Timber Creek Lodge is a luxurious ski resort with a staff of hardworking and attractive folks. The hoteliers live in tight quarters as they deal with the two issues that are at the heart of many reality shows -- personal relationships and their jobs, which entail catering to the every whim of the high-class vacationers who visit the lodge. The series showcases the on- and off-duty activities of the mountain retreat's staff, which includes a manager, VIP hosts, personal chef, housekeepers and servers. The team does whatever it takes -- even if it means crossing the boundaries of professionalism -- to please the clients.